Privacy Policy


Last Updated: 7 November 2026

1. Introduction


Bratislava Pass ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, www.bratislavapass.com.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.


2. Information We Collect


We may collect and process the following information:

  • Name
  • Email address
  • Telephone number
  • Booking details
  • Payment information (processed securely by third-party payment providers)
  • Information submitted through contact forms
  • Technical information such as IP address, browser type, and device information



3. How We Use Your Information


We use your information to:

  • Process bookings and payments
  • Respond to enquiries
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure website security


4. Legal Basis for Processing


Where required by the General Data Protection Regulation (GDPR), we process personal data based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests


5. Sharing Your Information


We do not sell your personal information.

We may share information with:

  • Payment service providers
  • Website hosting providers
  • Professional advisers
  • Government authorities where legally required

All third parties are required to protect your personal information.


6. Data Retention


We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.


7. Your Rights


If you are located within the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time


8. Cookies


Our website uses cookies and similar technologies. For more information, please see our Cookie Policy.


9. Data Security


We take reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.


10. Third-Party Links


Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.


11. Contact Us


If you have any questions about this Privacy Policy or your personal data, please contact us:

Bratislava Pass
Website: https://www.bratislavapass.com
Email: info@bratislavapass.com