Terms and Conditions


Last Updated: 7 November 2026


1. Introduction


Welcome to Bratislava Pass. These Terms and Conditions govern your use of our website, www.bratislavapass.com, and any services, tours, activities, or bookings offered through the website.

By using our website or booking our services, you agree to these Terms and Conditions.


2. Booking Services


All bookings are subject to availability and confirmation.

We reserve the right to refuse or cancel bookings where necessary due to operational, safety, or legal reasons.


3. Prices and Payments


All prices displayed on our website are shown in the applicable currency and may be changed without prior notice.

Payment must be completed before any booking is confirmed.

We use secure third-party payment providers to process transactions.


4. Customer Responsibilities


Customers are responsible for:

  • Providing accurate booking information.
  • Arriving at the agreed meeting point on time.
  • Following instructions provided by guides, operators, or service providers.
  • Ensuring they meet any health, age, or participation requirements.


5. Cancellations and Refunds


Cancellation and refund requests are subject to our Refund Policy.

Please review our Refund Policy before making a booking.


6. Changes to Services


We may modify, substitute, postpone, or cancel services due to circumstances beyond our control, including:

  • Weather conditions
  • Safety concerns
  • Supplier availability
  • Unexpected operational issues


Where appropriate, alternative arrangements or refunds may be offered.


7. Limitation of Liability


To the maximum extent permitted by law, Bratislava Pass shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.


8. Intellectual Property


All website content, including text, images, logos, graphics, and branding, is the property of Bratislava Pass or its licensors and may not be copied, reproduced, or distributed without permission.


9. External Links


Our website may contain links to third-party websites. We are not responsible for the content, services, or privacy practices of those external websites.


10. Privacy


Your use of this website is also governed by our Privacy Policy and Cookie Policy.


11. Governing Law


These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws.

Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the appropriate courts.


12. Contact Information


Bratislava Pass
Website: https://www.bratislavapass.com
Email: info@bratislavapass.com

13. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date.